Refund and Return Policy for Zarlakhtawear

Effective Date: June 30, 2024

At Zarlakhtawear, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we offer a 15-day return guarantee.

15-Day Return Guarantee

You have 15 days from the date you receive your item to request a return. To be eligible for a return, the item must be in its original condition, unworn, unwashed, and with all tags attached.

How to Initiate a Return

1. Contact Us: Email us at contact@zarlakhtawear.com within 15 days of receiving your item to request a return. Please include your order number and the reason for your return.
2. Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to return your item.
3. Ship the Item: Pack the item securely in its original packaging, including all tags and accessories. Clearly mark the return authorization number on the outside of the package. Ship the package using a trackable shipping method to the address provided in the return instructions.

Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process to receive a refund and place a new order for the desired item.

Non-Returnable Items

The following items are non-returnable:

• Items marked as final sale.
• Gift cards.
• Customized or personalized items.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@zarlakhtawear.com with your order number and a description of the issue. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

Email: contact@zarlakhtawear.com

Last Updated: June 30, 2024

Thank you for shopping with Zarlakhtawear. We appreciate your business and are here to help with any questions or concerns you may have.